01

A man at the airline counter tells the rep, ‘I’d like this bag to go to Berlin, this one to California, and this one to London.’
The rep says, ‘I’m sorry, Sir, we can’t do that.’
The man replied, 'Nonsense. That is what you did last time I flew with you.'

rep = representative ["reprI'zentqtiv] - представитель (здесь – авиакомпании).
counter - прилавок, стойка.
reply [rI'plaI] - отвечать; ответ.
nonsense ['nOnsqns] - ерунда, чушь.